Refund policy

At Ann's Fashions, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund in accordance with the terms below.

Return Window

We accept eligible returns within 30 days from the date your order was delivered.

Return Conditions

To qualify for a return, the item must:

  • Be unworn and unused
  • Be in its original condition
  • Be free from stains, odors, damage, or signs of wear
  • Include original tags and labels, when applicable
  • Be returned in its original packaging, when applicable
  • Include all original accessories or components

Items that do not meet these conditions may not be eligible for a refund.

Reasons for Returns

Eligible returns may include:

  • Changed mind or buyer's remorse
  • Incorrect size or fit
  • Product not meeting expectations
  • Damaged item received
  • Incorrect item received
  • Product materially different from its description

For damaged, defective, or incorrect items, please contact us as soon as possible after delivery so we can review the issue and provide an appropriate resolution.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Items that have been worn, washed, altered, or damaged after delivery
  • Items with missing, removed, or damaged tags
  • Items showing stains, odors, makeup, perfume, pet hair, or other signs of use
  • Items returned after the 30-day return period
  • Final-sale items clearly identified as final sale at the time of purchase
  • Gift cards or other items specifically identified as non-returnable

Return Shipping

For eligible returns due to a change of mind, incorrect size, or buyer preference, the customer may be responsible for the cost of return shipping.

For items that are damaged, defective, incorrect, or materially different from the product description, please contact us before returning the item so we can provide appropriate instructions.

Restocking Fee

No restocking fee will be charged for approved returns.

Refund Processing

Once your returned item is received and inspected, we will process the approved refund.

Refunds are generally processed within 5–7 business days after the return has been received and approved.

The time required for the refunded amount to appear in your account may vary depending on your bank, credit card issuer, or payment provider.

Exchanges

Exchanges are accepted for eligible items, subject to product availability and the conditions of this policy.

If the requested replacement item is unavailable, we may provide a refund or another appropriate resolution.

Contact Information

If you have any questions or need further assistance regarding your order, return, refund, or shipment, please contact us:

Store Name: Ann's Fashions
Address: 9747 E 21st St N, #133, Wichita, KS 67206, United States
Phone: +1 (316) 686-8673
Email: info@annsfashions.shop

Opening Hours

Monday – Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Time Zone: Central Time (US & Canada)

Order Cutoff: 3:00 PM CT, Monday–Friday