Frequently Asked Questions (FAQ)

1. Where do you ship?

We currently ship orders throughout the United States.

2. How much does shipping cost?

Shipping is free on all orders. No separate standard shipping fee is charged.

3. How long does delivery take?

Orders generally require 1–2 business days for processing and approximately 3–5 business days for transit after shipment. The estimated total delivery time is approximately 4–7 business days.

4. What is your order cutoff time?

Our order cutoff time is 3:00 PM Central Time (CT), Monday–Friday. Orders placed after the cutoff may be processed on the next business day.

5. What are your business hours?

Our business hours are:

Monday – Saturday: 10:00 AM – 5:00 PM CT
Sunday: Closed

6. Can I return my order?

Yes. Eligible items can generally be returned within 30 days from the date of delivery, provided they meet the conditions outlined in our Return & Refund Policy.

7. Is there a restocking fee?

No. We do not charge a restocking fee on approved returns.

8. Do you accept exchanges?

Yes. Exchanges are accepted for eligible items, subject to product availability and our return conditions.

9. How long does a refund take?

Once your return is received and approved, refunds are generally processed within 5–7 business days. Your bank or payment provider may require additional time for the funds to appear in your account.

10. What if I receive a damaged or incorrect item?

Please contact us as soon as possible after delivery. We will review the issue and provide an appropriate resolution for eligible damaged, defective, or incorrect items.

11. Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. Cancellation requests are subject to the order's processing status and may not be possible once the order has been shipped.

12. How can I contact Ann's Fashions?

You can contact us using the information below:

Contact Information

If you have any questions or need further assistance regarding your order, return, refund, or shipment, please contact us:

Store Name: Ann's Fashions
Address: 9747 E 21st St N, #133, Wichita, KS 67206, United States
Phone: +1 (316) 686-8673
Email: info@annsfashions.shop

Opening Hours

Monday – Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Time Zone: Central Time (US & Canada)

Order Cutoff: 3:00 PM CT, Monday–Friday